Request a Return

We are confident that you will be happy with your purchase, however if for any reason this is not the case, we offer returns for full priced items within 10 days of order date.

We have 2 conditions for returns due to a change of mind:

  1. Items must be returned within 10 days of the order date;
  2. Items must be unworn/unused with the original tags still attached - we are unable to accept returns with signs of use (eg. dirty marks or wear marks) 

Items excluded from return policy

  • All sale or discounted items
  • We do not provide refunds for earrings for sanitary reasons
  • Products described as ‘made to order’
  • Personalised items
  • Gift Cards

Please note: If you received free shipping on your original order a $10 processing fee will be deducted from your store credit/ refund amount to cover any shipping and handling expenses. 

Should your Return Request meet the above criteria please fill in the below form to start our returns process.